(Concierge)(order desk) / AKA Director of First Impressions
Reports to COO
Supports Order Desk
Supports Shipping
The Work;
Answer Phones
Answer Questions Regarding Orders (Answers Available in NS). Answer Product & Price Questions (retail only) using ARTO websites. Direct calls to appropriate person or take message when no answers available on WEB or NESTUITE. Other methods available to respond with EMAIL & FAX
Enter Orders
Greet Visitors
General Office Organization
Aid with Mailings, Keep Copier Filled, Empty Shredder, Keep Coffee Maker Filled & Clean. As Needed to help in the office.
Skills/ Talents Needed
Multi Tasker
Tech Geek
People Person
Bilingual
Metric;
Send report to COO of your high point & low point of week.
Enter orders within 15 minutes of being sent